Warranty & Returns
We stand behind every laptop we sell. Here's our commitment to you, in plain English.
Warranty Period
All laptops come with either a 3-month or 6-month warranty, depending on the device. The warranty period is clearly stated on each product page.
Your warranty begins from the day your laptop is delivered.
Return Window
Changed your mind? You have 7 days from delivery to return your laptop for a full refund, no questions asked.
The laptop must be in the same condition as received, with all accessories included.
What's Covered
Covered by Warranty
- Hardware failures (motherboard, RAM, storage)
- Screen issues (dead pixels, display problems)
- Keyboard and trackpad malfunctions
- Battery not holding charge
- Port failures (USB, HDMI, charging)
- Software issues related to our installation
Not Covered
- Physical damage (drops, spills, cracks)
- Damage from misuse or neglect
- Lost or stolen devices
- Software issues from third-party installations
- Normal wear and cosmetic damage
- Damage from unauthorized repairs
How to Request Support
Contact Us
Reach out via WhatsApp, email, or our contact form. Describe the issue you're experiencing.
Troubleshooting
Our team will help diagnose the problem. Some issues can be resolved remotely with guidance.
Repair or Replace
If the issue is covered, we'll arrange for repair or replacement. We cover return shipping for warranty claims.